Policies And Procedures
Payment and Tuition
All payments are processed electronically by pre-authorized credit cards or bank account on Monday mornings. Tuition is not prorated for missed lessons.
Cancelation and Makeups
For any lessons missed by the teacher, Milwaukee Music Lessons (MML) will attempt to provide a substitute teacher. If a substitute teacher is unavailable, a private makeup lesson with the teacher will be scheduled promptly. For any lesson missed by a student, MML offers one hour group make up classes on Saturdays. The classes are age and level appropriate and are heldĀ between the hours of 10am and 2pm. To sign up for a makeup lesson, contact the office and not the instructor for a date and time.
Students may request a recorded video lesson in place of the in person lesson. Video lesson requests are accepted or denied at the discretion of the teacher.
Students can also gift their in person lesson to another student, friend, or family member. This lesson must take place during the original time slot and is also subject to the discretion of the teacher to accept or deny the request.
Discontinuing Lessons
To discontinue lessons and to discontinue charges to your account, you must contact the office seven days before your last lesson. We do not prorate your final weeks lesson based on make up credits stored.
Minimum Lesson Requirements
Students are allowed to take off one week per month for lessons in which they don’t get charged. If a student takes off multiple weeks in a month, they will be charged for the additional weeks.
We at MML take the following holidays off: Christmas, Thanksgiving, Labor Day, and Memorial Day. Some holidays include additional days off. We will notify students of what additional days we take off.
Summer Vacation
MML operates year round and does not close for summer. We are happy to offer unlimited makeups for our students. If you are taking a month off for vacation and want to resume the next month, your payment is still due each week in order to reserve your lesson space. The lessons for the month you miss can be made up when you return from vacation.
Care of Students
MML is not responsible for providing before or after care for students. Parents with children under the age of eight must remain on the property during the classes. Students are not to be left at the school for excessive time periods before or after their lessons.
Injuries
Parents, legal guardians of minors, students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal lesson activity or any other activity conducted by the students or their siblings before, during, or after lesson time, including hearing loss or hearing damage. Milwaukee Music Lessons is not responsible for any damage done to vehicles or items stolen from vehicles.
Open Door Policy
Parents are always allowed to sit in on lessons. We have an open door policy for all lessons.
Picking Up
Children must wait for their parents to pick them up inside the building. Please do not ask them to meet you elsewhere. MML assumes no responsibility for children who leave unaccompanied.